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When will my order be processed?
All orders placed on Monday to Friday between 8:30 am to 7:00 pm are processed the same day.
When will my order be dispatched?
Once the order is processed. Depending on the product, the order is dispatched between 1-2 business days. Sweets are prepared fresh the same day of dispatch and packed in sophisticated state of the art boxes to maintain the freshness. Once the order is shipped, it takes 1 day to reach the Metro Cities and 1-2 business days to reach Tier II cities of India.
Is it safe to use my credit/debit card onSugarfree Mart?
Your online transaction on Sugarfree Mart is secure with the highest levels of transaction security currently available on the internet. Sugarfree Mart uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.
All credit card and debit card payments on Sugarfree Mart are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Does Sugarfree Mart store my credit/debit card information?
Sugarfree Mart stores the first 6 and last 4 digits of your card number in a secure and encrypted manner. The first 6 digits (also known as the Bank Identification Number) are used to identify the bank name and country where your card was issued. The first 6 and last 4 digits are together used for fraud detection and prevention purposes.
Which credit/debit cards are accepted on Sugarfree Mart?
We accept VISA, MasterCard, Maestro and American Express credit/debit cards.
Do you accept payment made by credit/debit cards issued in other countries?
Yes! We accept VISA, MasterCard, Maestro, American Express credit/debit cards issued by banks in India and in the following countries:
Australia, Austria, Belgium, Canada, Cyprus, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, New Zealand, Norway, Portugal, Singapore, Spain, Sweden, the UK and the US.
Please note that we do not accept internationally issued credit/debit cards for Flyte, Wallet and eGV payments/top-ups.
What other payment options are available on Sugarfree Mart?
We accept Credit and Debit Cards of all leading banks.
Couldn't find the information you need? Please Contact Us
- +91 22 6157 2607
101 A, Annex A,
Aurus Chambers, Worli,
Mumbai - 400 018